Frequently Asked Questions

Everything you need to know about your TurboJet Oz experience.

How long does shipping take within Australia?

We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days depending on your location.

What is the warranty period for TurboJet Oz electronics?

All our electronic products come with a comprehensive 12-month manufacturer warranty covering any technical defects or hardware malfunctions.

Can I return my order if I change my mind?

Yes, we offer a 30-day change-of-mind return policy, provided the item is unused, in its original packaging, and the seal is unbroken.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay.

How can I track my order once it has been dispatched?

Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery in real-time.

Are your products compliant with Australian safety standards?

Absolutely. All electronics sold by TurboJet Oz are RCM certified and meet all relevant Australian safety and telecommunications standards.