Returns & Exchanges

At TurboJet Oz, we stand by the quality of our high-performance electronics and offer a 30-day return policy to ensure your complete satisfaction. If your device isn't performing to your expectations, we provide a streamlined process for replacements or full refunds.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all accessories, manuals, and cables to ensure a full refund eligibility.

• 3.
  Ship to TurboJet

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned electronics, your refund will be processed back to your original payment method within 5-7 business days.